Frequently asked questions

1. What cleaning services do you provide in Port Saint Lucie and nearby areas?

We offer full-service professional cleaning across the Treasure Coast, including:

• Standard residential house cleaning

• Deep cleaning services

• Move-in / Move-out cleaning

• Office cleaning

2. What’s included in a standard home cleaning?

Our house cleaning in Port Saint Lucie, Stuart, Jensen Beach, and Palm City includes:

• Dusting furniture and surfaces

• Vacuuming carpets, sweeping & mopping floors

• Kitchen cleaning (counters, sinks, exterior of appliances)

• Bathroom cleaning (toilets, sinks, tubs/showers, mirrors)

• Emptying trash and light tidying (beds made, surfaces organized)

Need more detailed work like inside appliances, baseboards, or walls? That’s included in our deep cleaning package.

3. How is a deep cleaning different from regular cleaning?

Our deep cleaning service in Port Saint Lucie and nearby cities goes beyond surface cleaning. In addition to a standard clean, we include:

• Scrubbing baseboards, doors, and trim

• Interior oven, fridge, and microwave cleaning

• Sanitizing high-touch surfaces

• Cleaning ceiling fans, vents, and window sills

Deep cleaning is ideal for seasonal refreshes, special occasions, or homes that need extra attention.

How much does cleaning cost in Port Saint Lucie, Stuart, Jensen Beach, and Palm City?

Pricing depends on the size of your home, service type, and frequency. On average, our house cleaning services in Port Saint Lucie start at affordable flat rates. We’ll provide a free, no-obligation quote after assessing your needs.

5. Do I need to be home during the cleaning?

No — many of our Treasure Coast cleaning clients provide access via key, code, or lockbox. Whether you’re home or away, our trusted, insured, and background-checked team ensures your home is safe and spotless.

6. Do your cleaners bring their own supplies?

Yes. Our cleaners come prepared with all necessary supplies and equipment. We also offer eco-friendly cleaning products upon request — perfect for families, kids, and pets.

7. Are your cleaners insured and background-checked?

Yes. Every She Shines Cleaning Services team member is fully insured, bonded, and background-checked for your peace of mind.

8. What is your cancellation or rescheduling policy?

We kindly ask for at least 48 hours’ notice for cancellations or reschedules. Late cancellations may incur a fee, but we always try to be flexible for our Port Saint Lucie and Treasure Coast customers.

9. What if I’m not happy with the cleaning?

Your satisfaction is guaranteed. If you’re not completely satisfied, contact us within 24 hours and we’ll come back to fix it — free of charge.

10. How long does a cleaning appointment take?

The length of time depends on your home size and service type. For example, a 2-bedroom, 1-bath house cleaning in Port Saint Lucie may take 2–3 hours, while a deep clean or move-out cleaning will take longer. We’ll give you a clear time estimate before your appointment.

11. How do I book a cleaning service in Port Saint Lucie, Stuart, Jensen Beach, or Palm City?